SAP BASIS Support and Managed Services

Our SAP BASIS Managed Services are developed to help your business progress further to achieving its strategic business goals with reduced administrative as well as operational burdens and risks. Our Managed Services are tailored to meet your requirements and help you with big business decisions on the likes of outsourcing for your SAP environment, coverage for temporarily unavailable staff, resolving major SAP related issues etc. We top off our services with proactive monitoring, reliable system maintenance & 24/7 support, and detailed yet customized reports that ensure a secure, rewarding SAP environment.

SolGenie's turnkey SAP BASIS solutions

  • Daily/Weekly SAP System Monitoring
  • Early Watch Report Review
  • SAP Patch Release Notification
  • Database Backup and Monitoring

SAP BASIS Certifications

  • SAP Certified in Hosting
  • SAP Certified in Cloud Services
  • SAP Certified in Application Management Services

SAP BASIS Managed services

  • 24/7 support for SAP environments
  • Troubleshooting & immediate resolution of BASIS issues
  • Proactive system monitoring covering system health, database backup, performance and more
  • Analysis of SAP Early Watch Report and reported alerts to provide resolutions
  • Ensure proper transportation of configuration and development objects based on customer’s change management policy.
  • Perform necessary updates based on the latest data from the production system
  • Perform Homogeneous System Copy to target servers based on customer requirements
  • Perform proper maintenance procedures – OSS notes application, kernel updates, patches, support package stacks to SAP systems etc.