Salesforce is global e-commerce platform that enables businesses to reach the markets in terms of days or hours. SolGenie is a Salesforce trusted partner with experienced and certified personnel to facilitate your transition to a Cloud based e-commerce platform, together with sales automation, lead management and advanced marketing capabilities. SolGenie will assist you to solve your business challenges by relying on our e-commerce and platform expertise, providing scalable, high-performing solutions designed with your daily tasks and business strategy in mind.
- Salesforce Implementation: In Salesforce implementation phase – we will define the strategy and the goals, develop rollout plan, map the business processes into Salesforce CRM, create Use cases and Reports that you will ask for.
- Salesforce Administration: We will assist you in management of users’ accounts, database and security issues, configuration, reports, dashboard, workflows etc. Also we will help you in the maintenance and customizing of the Sales Cloud.
- Integration: Each application has its own data and we will enable integration of Salesforce with internal and third party cloud/ on premise applications. Also – we can provide support in security integration, user-interface integration and business logic integration.
- Analytics: SolGenie’s experts can monitor trends in your Salesforce environment, utilizing Einstein Analytics Cloud, as well as Wave Analytics toolkit.
- Salesforce Automation: We will help you to improve the efficiency – by business processes automation using Salesforce platform.
- Support and Managed Services: You can rely on our Salesforce experts for any support requirements like consulting, fast improvements and maintenance/ administration of your cloud solutions.
- App/ Community/ Analytics Cloud: By our support – you can develop custom apps for Salesforce1; to integrate your custom app with other Salesforce apps or external applications, to configure, develop, implement and manage your customer, employee & partner communities using community builder.
- Pardot: Pardot is marketing automation platform powered by Salesforce, and our expert will assist you in configuration, administration, integration services, and project development in Pardot.
SolGenie employs certified consultants and developers with experience in working with leading and proven Salesforce Independent Vendors. We can identify the drawbacks in your business flaw and we will propose solutions that will bring you customer value.
We will propose in-house or Cloud model that will be most suitable for your needs, and will enhance digital processes across all your departments, along with a low-cost pricing.
You can scale up or downgrade chosen resources – based on your current needs, without any impact to the quality of the business process.